When a unit we’ve had our eye on for years suddenly came on the market right before a major holiday, Eddie and his team showed how seamless they work — with members working while across the country and on other continents to help make our deal happen in San Francisco. They helped us price our bid to win and managed the documentation process so smoothly that we walked away with a complete digital package of paperwork. Where Eddie’s team shined was when the mortgage company’s appraisal unexpectedly and heartbreakingly fell short, Eddie and team were able to provide more extensive comps to the appraiser, which led her to reconsider her original estimate. Our loan was able to be fully funded rather than fall apart. His team helped us sign our closing paperwork right before another major holiday while we were traveling for the holidays 3000 miles from San Francisco. If you are looking for a responsive team who seeks to get the deal done regardless of where you or they are and time of year, look no further.